Return Period
You can return any order purchased on uatac.shop within 30 calendar days of receiving it.
📌 Return Conditions
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Only items bought directly from the UATAC online store are eligible for return.
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Items purchased from other retailers must be returned according to their return and refund policies.
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We accept returns only from the country and to the address where your order was originally shipped.
🔁 How to Return an Item?
✅ For a full refund:
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Contact us via any method listed on the Contact page.
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Provide your order details and the reason for return.
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Send the item back to us.
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Once received, we will initiate your refund immediately.
☑️ For a partial refund:
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Contact us via any method on the Contact page.
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Provide your order number, reason for return, and specify the items and quantities you want to return.
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Once we receive the items, we will process the refund right away.
⚠️ Issues with Defective or Incorrect Items
If:
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your item is defective,
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you received the wrong item,
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or the order is incomplete —
Please:
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Describe the issue in detail.
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Include photos or videos to help us assess the problem quickly.
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We will let you know whether the return is necessary.
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If not required, a refund will be initiated after confirmation.
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If a return is required, we’ll process the refund after receiving the item.
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🔄 Exchange an Item
Want a different size, color, or model?
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Place a new order for the desired item.
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Return the original one.
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Once we receive it, we’ll refund your original payment.
ℹ️ More Info
You can read our full Returns & Exchanges Policy for more details.