Payment
PayPal
Payment via PayPal requires a PayPal account. If you choose this payment method, you will be automatically redirected to their website at the end of the ordering process.
Credit Card
There are no additional fees when paying by credit card, allowing you to easily and securely settle your order. For data protection reasons, your data will not be stored by UATAC. Visa, MasterCard, and American Express are accepted.
After completing your order, you will receive an order confirmation from us. Once we receive your payment, we will initiate the shipping of your order.
Shipping & Delivery Policy
Shipping & Delivery Policy
This Shipping & Delivery Policy forms part of our Terms and Conditions. By placing an order on our website, you agree to the terms outlined below.
Shipping Methods
We offer several shipping options to suit your needs. In some cases, your order may be fulfilled and shipped by one of our trusted third-party logistics partners.
Free Standard Shipping
We offer free standard international shipping on orders over $100.
For orders under $100, a flat shipping fee of $35 will apply.
International Shipping
We ship worldwide wherever legally permitted and where delivery services are available.
Please be aware that international shipments may be subject to customs duties, import taxes, or other fees, depending on the destination country’s regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Door-to-Door Delivery
We provide door-to-door delivery to the address specified at checkout.
Orders are delivered by trusted international carriers such as FedEx, UPS, and Nova Global.
Please ensure that your shipping address and contact information are accurate and complete to avoid delays and ensure successful delivery.
Shipment Tracking
To track your shipment, you can use our tracking page or visit the respective carrier's website (e.g., FedEx, UPS, Nova Global) using the tracking number provided in your shipping confirmation email.
Taxes and Duties
All prices listed on our website are exclusive of taxes and duties. Depending on your shipping destination, you may be liable to pay additional import duties or VAT/GST at the time of delivery. These charges are assessed by your local customs authority and are not included in our shipping fees.
We are not responsible for any delays or charges incurred due to customs clearance procedures.
Order Processing & Delivery Times
All orders are processed Monday through Friday (excluding holidays). Shipping is from our main warehouse in Ukraine, Kyiv
Processing time: 2–3 business days.
Once processed, orders are shipped the following business day.
Estimated Delivery Times:
North America 8–30 business days (depending on location and customs clearance) average 20 days
South America 10-30 business days (depending on location and customs clearance) average 22 days
Europe 3–20 business days (depending on location and customs clearance) average 8 days
Middle East 3–20 business days (depending on location and customs clearance) average 8 days
Oceania 10-30 business days (depending on location and customs clearance) average 18 days
Africa 10-30 business days (depending on location and customs clearance) average 17 days
Asia 10–25 business days (depending on location and customs clearance) average 17 days
Shipping Limitations
If your country is not listed in our shipping destinations, please contact us at info@uatac.shop to inquire about possible shipping arrangements and estimated costs.
Order Delays
If your order is delayed, we will notify you as soon as possible and provide an updated delivery information.
EU & UK Customers: Your statutory rights remain unaffected by this policy. For more information, please refer to our Terms and Conditions.
Returns & Exchanges
For questions related to returns or exchanges, please refer to our Return Policy
Contact Us
For any further questions or assistance, feel free to reach out:
📧 Email: info@uatac.shop
Important Information Regarding Customs Duties and Shipping
When shopping with us, we want to ensure a smooth and transparent experience. Please note that for orders exceeding $100, we offer free shipping to your destination. However, it's important to understand that customs duties, taxes, or import fees are NOT included in the shipping costs, and they may vary depending on your country’s regulations.
Each country has its own customs policy, and additional taxes or fees may be charged upon receipt of your order. These fees are the responsibility of the customer and must be paid directly to the customs office or shipping company upon receipt of the package. The amount of these fees depends on the value of the items and the specific regulations of the country to which the order is being delivered.
To avoid surprises and be fully prepared, we strongly recommend that you contact your local customs office or visit their website to learn about any applicable taxes, import fees, or other conditions for receiving international shipments. This will help you understand if and how much you may need to pay to clear your package through customs.
In case your package is held at customs due to unpaid fees, it is your responsibility to pay the required taxes or duties. If a package is returned to us because of unpaid customs charges, any return shipping costs or additional fees may be deducted from your refund.
We are committed to making your shopping experience with us enjoyable and hassle-free. For more details about our shipping policies and how customs may affect your order, please refer to our shipping and returns page or feel free to contact us directly.
Thank you for understanding, and happy shopping!