UATAC ships worldwide from Ukraine. Shipping is free on orders from 250 USD; below that a flat rate of 40 USD applies. Orders are processed in 2–3 business days and dispatched the next business day after processing. Duties and import taxes are paid by the recipient.
What actually determines how long it takes
Buyers usually look at one number, the delivery estimate. In practice the total is three separate stages: order processing at our warehouse, export from Ukraine, and customs clearance plus last-mile delivery in your country. Only the first stage is fully under our control.
Every order is checked before dispatch — model, generation, colour and size. Multicam, Multicam Black and Black get confused in correspondence regularly, and a mistake on an international order costs far more than a day of processing: it means a return across borders.
Delivery times by region
| Region | Estimated time | Typical |
|---|---|---|
| Europe | 3–20 business days | around 8 days |
| Middle East | 3–20 business days | around 8 days |
| Asia | 10–25 business days | around 17 days |
| Africa | 10–30 business days | around 17 days |
| Oceania | 10–30 business days | around 18 days |
| North America | 8–30 business days | around 20 days |
| South America | 10–30 business days | around 22 days |
These are business days and they start after processing, not from the moment you click pay.
Duties and taxes
Prices on the site do not include duties or import taxes of the destination country. They are assessed by your local customs and paid by the recipient when the parcel is released. The amount depends on the value of the goods and the rules of your country, so it is worth checking your duty-free threshold before ordering.
One consequence people rarely think about: if a parcel is not collected because duties were left unpaid and it returns to us, the cost of that return shipping is deducted from the refund.
Payment
Payment goes through Visa, Mastercard or PayPal. Prices are in US dollars. Ukrainian domestic orders run on a separate store, uatac.ua, with local delivery and payment methods that do not exist in an international checkout — which is exactly why the two stores are kept apart.
Returns for international orders
You have 30 days from receipt to return an item, provided it has not been worn or washed and the original packaging is intact. Returns are accepted from the same country the order was shipped to. Return shipping is paid by the buyer.
If the reason is a defect or an error in what we packed, the cost is on us.
Common mistakes
- Placing an international order on the Ukrainian site.
- Not budgeting for duties when planning the purchase.
- Counting the estimate in calendar days rather than business days.
- Giving an incomplete address — couriers do not deliver to poste restante.
- Ordering without checking whether we ship to your country.
What is outside our control
Customs processing, the size of assessed duties and border delays. We are responsible for correct picking, timely dispatch and documentation, not for how quickly your customs authority releases a parcel. If a shipment stalls, write to us and we will chase it from our side with the carrier.
Frequently asked questions
Does UATAC ship internationally?
Yes, worldwide. International orders are placed on uatac.shop with prices in US dollars and payment by card or PayPal.
How much does international shipping cost?
Free on orders from 250 USD. Below that threshold a flat rate of 40 USD applies.
Who pays customs duties?
The recipient. Duties and import taxes are not included in the product or shipping price and are assessed by the destination country.
How long does delivery to Europe take?
Roughly 3–20 business days, typically around eight, depending on the country and customs clearance. Processing takes 2–3 business days before dispatch.
Can I return an order placed on uatac.shop?
Yes, within 30 days of receipt if the item has not been worn or washed and the original packaging is intact. Return shipping is paid by the buyer.
Author: Serhii Vynnyk, founder and CEO of UATAC. Updated: 16 September 2026.